Question 1

How can a Virtual Assistant assist me?

Accepted Answer

5CVAS offers a wide range of services that could benefit your developing business. We have a team of skilled and knowledgeable Virtual Assistants that can help you with different tasks. We can help you with writing, administration, graphics, accounting, and many more.

Each Virtual Assistant was trained to be flexible and can handle the work. At the same time, you use the time to strengthen business-related operations and other priorities, such as your family and yourself.

Question 2

How does a Virtual Assistant help in saving financial costs?

Accepted Answer

Having a Virtual Assistant is more convenient than having a personal assistant. First, they provide their own working space and equipment, which can help you save money for your other expenses.

They can work overtime and anytime following your time zone. They charge reasonable and affordable prices and are paid only for the actual work without additional employment taxes and insurance. You do not need to spend more money on training and testing, for we will provide a VA that suits the job.

Question 3

Why should I choose 5CVAS?  What is your advantage from other Virtual Assistant services?

Accepted Answer

We meticulously screen our Virtual Assistant candidates to ensure we hire the one capable and illegible for our services.

We work professionally. If your VA has an emergency and cannot perform the tasks, we will provide an equally skilled VA to take over the functions in the meantime. Hence, the operation will not be disrupted. If you also give us a job that we feel can be done by another virtual assistant more efficiently, we delegate it.

Question 4

How do you choose VAs that will work for your company?

Accepted Answer

We aim for excellence and client satisfaction, so we follow strict qualifications to hire the right people for the job. We look for passionate and dedicated candidates who can work independently and diligently. They will be screened based on their communication skills, attitude, and learning ability. After passing the initial interview, they will be given a written exam to test their written communication and technical skills. The management then chooses the passing applicants, starts their background and reference checks as needed, and makes job offers.

Question 5

Do you train VAs?

Accepted Answer

Yes, we do. Our virtual assistants have different backgrounds and experiences. We try to train them and help them in areas we think need improvement. We also help them grow by making sure they hone their other skills.

Question 6

Do all your VAs speak English well?

Accepted Answer

Yes, Our VAs are eloquent communicators in the English language. Though, their accent may be a bit different from the native speakers. All of them are very pleasant over the phone.

Question 7

Do you have non-English speaking VAS?

Accepted Answer

As of now, we only have English speaking VAs.

Question 8

Where are your VAs located?

Accepted Answer

Our office is located in Cavite, Philippines, where most of our VAs, technical support, IT personnel, creative and digital team, and marketing team are based.

Frequently Asked Questions