The Trailblazer Team

Melissa Torreliza

Head of Operations

Business Development Manager

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Jhon first entered the world of Virtual Assistance in 2012, and has ever since impressed countless clients with his work ethic and undeniable talent. Six years after, he found 5CVAS.

Started as a call center agent, Yssa worked her way up to becoming a fine and smart operations manager. Her communication and leadership approach are her best assets, resulting to satisfied clients one after another.

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Jhon Ray Baco

CEO & Founder

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Jhon first entered the world of Virtual Assistance in 2012, and has ever since impressed countless clients with his work ethic and undeniable talent. Six years after, he founded 5CVAS.

RV Unessa Navia

Founder

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Unessa started as a VA back in 2016 and, two years later, joined 5CVAS. She has since contributed a lot of knowledge and training to the business, mentoring VAs and bringing out the best in them.

Justine Canales

Assistant Operations Manager

Social Media Manager

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Being the youngest in the team, Justine's age didn't hinder him from becoming unstoppable in the management field. He works with humility and trainability, landing multiple clients and accomplishing successful projects.

Our Story

Every great fortress began as a simple stone. Every small move forward increases the chances of more immense success. Hence, with this mindset in every action he takes, Jhon, together with RV, founded 5C Virtual Assistant Services in 2018.

 

Unlike many other company names, ours was rooted in a unique origin- from Jhon and RV's love for the five pet dogs they owned at the time, with each name starting with the letter "C". Who wouldn't find that cute?

Jhon and RV have been managing Virtual Assistants for over 10 years, while Melissa entered the picture as soon as 5CVAS was born. Starting with four hard-working VAs in our early years, our growth was unstoppable, and we now have welcomed more than 60 VAs to the team as of 2021. Over time, our services have also expanded with innovative strategies to deliver the assistance that our clients need.

We have put together our talents and hard work to ensure that 5CVAS is extremely easy to work with. We believe in the power of chemistry at work, so we always strive to make our clients and VAs comfortable. Moreover, we always initiate effective communication to meet the needs of both parties. We take things slow, and it is set in stone that we will continue to provide excellent service for a long time.

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Our Core Values

service

Client Service is not just a one-way interaction between a business owner and their Virtual Assistant. It goes much deeper than that. At the core of our service philosophy is helping people.

persistence

There have been times when we haven't hit the bull's eye, but we take responsibility and immediately look for a way to correct and improve. This philosophy has contributed to our client retention and loyalty. We have an extensive portfolio of clients, but we strive to make you feel like the only one – at the center of our universe.

visionary

We are conscientious and detail-oriented and can follow tasks through completion with vision. Our focus is on helping clients tackle their to-do lists, all in pursuit of work that leaves our clients with more time to spend with their families or do what they love.

experience

We believe in the blend of experience and education, meaning each team member must have advanced higher education and demonstrate their ability to achieve client results.

Featured VAs

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